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Homeowner Ratings and Reviews

Our entire team is dedicated to making sure you are highly satisfied with every aspect of your project.

We want you to be satisfied with the design of your home, the quality of construction, the end result, and the experience you have working with us.

We retain the leading homeowner satisfaction rating company in the remodeling and home building industry to survey our clients. The company, GuildQuality, provides us third party verification of how well we are meeting your expectations. It also helps us learn if we need to do better in any area.

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Third Party Verified Client Satisfaction Survey Ratings from:

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Likely to Recommend
99%
Budget
96%
Schedule
99%
Clean & Safe
99%
Dust & Dirt Control
98%
Post-job Clean Up
98%
Communication
97%
Construction Quality
97%
Employees & Subcontractors
99%
Trust
100%
Expertise
100%
Innovation
94%
Problem Resolution
99%
Value
98%
Professional & Organized
99%
Punchlist
99%

A 2011 industry survey* of homeowner satisfaction with remodelers nationwide showed only 62% of homeowners surveyed who would recommend the remodeler they used.

*Nationwide survey conducted in 2011 and published in Qualified Remodeler in 2011. “An important measure of satisfaction is whether a homeowner would refer his remodeler to a friend, and according to this year’s survey [2011] less than two-thirds (62 percent) of respondents would do so.

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Our Ratings and Reviews on Houzz

5 star rating green

David Merrill in Arlington, VA on Houzz

Houzz

David Merrill in Arlington, VA on Houzz

David Merrill in Arlington, VA on Houzz

David Merrill in Arlington, VA on Houzz

We remodel homes and build relationships

Great craftsmanship combined with great client care:

Merrill Contracting & Remodeling sets the gold standard for fine craftsmanship and client care. When you would be happy to have all of the Merrill workers over for dinner, it says a lot about the trust you develop with them. Every worker showed up on time, was polite and respectful of us and our home, and tried to make our lives as easy as possible. Dave is a problem solver and manages with great skill.

Allida B. and Judy B.

…extraordinary service two years later… Merrill Contracting still concerns themselves with a project that was already completed — unheard of in this day and age. This type of service and support makes it all the more clear why Merrill Contracting should be anyone’s Contractor of choice for a home improvement project.

Frank V.

Overall, we could not have had a better experience. Your firm does excellent work and has a genuine regard for the wishes and welfare of the people who engage you. Your carpenters did everything they could to please us and make the project go smoothly and painlessly. These men were courteous, did not use vile language or play radios in an obnoxious manner.

Ed and Sue L.

In life, you get what you pay for. If you want a job done right the first time and want an extremely skilled and responsive team of professional craftsmen, Merrill is worth every penny.

They make it so easy to enjoy an excellent remodeling job:

You do a very good job recognizing and minimizing the additional stress of living through construction. You do so much to smooth out the bumps along the way, and we really appreciate your dependability, even temper and constant professionalism.

John and Mindy H.

What continues to impress me… is your low-key, nothing-is-a-bother, let’s-get-it-right attitude.

Rebecca Carr H.

The Lead Carpenter was absolutely wonderful, courteous and helpful. He was there everyday and always on top of things. Remodeling is not easy to live through, but Merrill Contracting made it as easy as possible.

Jim and Betsy R.

The Lead Carpenter was always willing to explain the status of the project. He was patient with us and willing to listen to our ideas/suggestions and incorporate as many as possible, or explain why not.

Dan and Kate M.

The Lead Carpenter was always accommodating, professional and committed to excellence. It was a much less disruptive experience than we anticipated.

Christopher D. and Terry M.

You and your subs were helpful and very easy to work with. Job well done!

Cindy G.

The project could not have been any easier.

Paul H. and Melinda S.

Everyone we worked with was professional and courteous. They were kind to our kids and our dog, and we could trust them completely. Our lead carpenter, Jeremy, cared as much about the project as we did, sometimes more.

The Merrill experience was so smooth. We had no issues with the Merrill people. They made sure that they understood what we wanted and delivered more than we expected. Our lead carpenter made sure that every part of our project was done first rate.

The Merrill team was always open with us and responsive to our needs. Work done on your house while you are living in it is obtrusive, but the Merrill team made it as easy as possible. Our lead carpenter and project manager looked out for our interests every step of the way.

Superior professionalism and communication:

Dave’s knowledge and experience are extensive – professional all the way. Your advice and reassurances were vital to the completion of this project. I cannot speak highly enough about the business and personal integrity of this company. Superb!

Chris and Janet M.

The Lead Carpenters were outstanding. The communication between them and Dave Merrill was very good.

Ted and Joanne S.

The Lead Carpenter and Production Manager were great.

Joe and Carey E.

My husband and I highly recommend [Merrill’s] work, his character and his integrity.

Dr. and Mrs. Thomas M.
…we have used many contractors in our various projects. We have never worked with a contractor who was as professional, responsive and interested in producing a quality project in a timely manner.
The Endes

We found your company to be highly professional in every aspect, from the first meeting to final walk-through.

Mellen C.

…the quality of work and the attention to detail is really impressive. We… commend you on the integrity, conscientiousness, reliability and kindness of your outstanding crew. Every subcontractor, supplier and inspector we’ve spoken with have been highly complimentary of your team.

Paul and Beth K.

…very impressed with the Production Manager… he did a fabulous job of keeping us informed.

Eric and Michelle B.

We would recommend Merrill to anyone who wants an unbelievably professional and skilled team to work on their project. The Merrill people are honest, trustworthy and innovative. They figure out how to deliver what you want. They never take short cuts.

Peter L.

The remodeling project turned out beautifully:

…the final product is better than I could have ever imagined, and everything went so smoothly that I still have trouble believing it. You and your architect envisioned a plan that was ideal for my home. Your professionalism, careful oversight and choice of subcontractors made for a great experience for me.

Elise F.

The exterior design is fantastic.

Dan and Sandi L.

Merrill’s knowledge, expertise, flexibility, patience and excellent craftsmen are the reasons we now have this wonderful new home.

Mike and Elie H.

We are extremely happy with the job.

Francisco M. and Lisa M.